Terms & Conditions

You will receive a full terms and conditions schedule upon signing the license agreement. However, please find the key items below:

  • Ensure the unit is securely locked to prevent unauthorised entry when you are not present.

  • The goods stored must be your property, or you must have the authority to store them if owned by someone else.

  • You may not store perishable goods, living creatures, flammable or combustible items, explosives, chemicals, asbestos, potentially damaging materials, items emitting odours or fumes, illegal substances, or compressed gasses.

  • Do not engage in activities that could affect insurance premiums, cause a nuisance, alter the unit’s surfaces, leave waste or refuse, or cause damage.

  • Payments are considered made once we receive the funds. If a cheque or standing order is dishonoured, we may charge a £15 administrative fee.

  • If payment is not received on time, we reserve the right to change the lock and sell the goods to offset the money owed.

  • Pay the deposit upon signing the agreement. It will be returned within 21 days after the agreement ends, minus any outstanding fees or costs for repairs and cleaning.

  • Ensure the unit is suitable for storing your goods.

  • We do not provide insurance for your goods. You are responsible for ensuring they are insured for their replacement value.

  • Our liability for any uninsured loss is limited to £100.

  • The agreement expires on the end date, with a minimum of 7 days’ written notice. Immediate termination can occur if a breach is not remedied within 14 days of notification.

  • Examine your goods carefully upon removal and report any loss or damage as soon as possible.